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U.S. Army Human Resource Command's Evaluation Entry System (EES)
Video instructing how to use EES
| Pre usage Windows Steps for Windows computers |
| PreAccess 1: Have a CAC Reader |
| PreAccess 2: Install DoD Certificates |
| PreAccess 3 (Windows 7, 8/8.1, & 10 computers): Try built in, or install ActivClient 7.1.0.153 |
| PreAccess 4: Internet Explorer Adjustments |
| PreAccess 5: Adobe Reader must be installed and set as the default PDF viewer |
Mac users, follow these installation instructions
HRC FAQs
20140806 Common EES Solutions
Solution 1: Yes, with the use of PDF forms, it works. Read information here on what you have to do to make it work.
Problem 2. I can't login to EES via the direct link of https://evaluations.hrc.army.mil .
Solution 2-1. Login to AKO via your CAC https://www.us.army.mil, then open a 2nd tab and go to https://evaluations.hrc.army.mil It should log you in
Solution 2-2 : Make sure you have gone through PreAccess step 5 above concentrating on removing the "bad" certs mentioned on slide 15
Problem 3. I don't understand what they are asking for in the Support Form?
Information 3: See this PDF with some ideas.
Problem 4. More information can be found on this page
Problem 5. If you have encountered any CAC enabled websites that have been working, recently stop working, please try adjusting your DNS. Some people are receiving an error message similar to this: "The DNS server might be having problems. Error Code: INET_E_RESOURCE_NOT_FOUND"
Solution 5: Follow guidance here to change your DNS server.
| Support form below is for you to contact HRC (NOT random computer questions) if the ideas above did not work for your computer or call their help desk at: 502-613-7777 |
Last Update or Review: Sunday, 03 April 2022 13:03 hrs
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