Frequently asked questions and answers

There are several ways to tell us your address has changed:

Methods to change your address

Method Action IRS form Use Form 8822, Change of Address or Form 8822-B, Change of Address or Responsible Party - Business Tax return Use your new address when you file Written statement

Send us a signed written statement with your:

Mail your signed statement to the address where you filed your last return.

If you filed a joint return and are still residing with the same spouse, both you and your spouse should provide your names, social security numbers, new address and signatures on the form or statement.

If you filed a joint return and you now have separate addresses, each of you should notify us of your new, separate addresses.

Authorized representatives filing a form or written statement to change an address for a taxpayer must attach a copy of their power of attorney or Form 2848, Power of Attorney and Declaration of Representative. Unauthorized third parties can't change a taxpayer's address.

Changes of address through the U.S. Postal Service (USPS) may update your address of record on file with us based on what they retain in their National Change of Address (NCOA) database. However, even when you notify the USPS, not all post offices forward government checks, so you should still notify us.

For changes of address relating to an employment tax return, we issue confirmation notices (Notices 148A and 148B) for the change to both the new and former address.

It can generally take four to six weeks after receipt for a change of address request to fully process, however there may be delays.

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Can I get a transcript or copy of Form W-2, Wage and Tax Statement, from the IRS?

Answer:

Yes, but an actual copy of your Form W-2 is only available if you submitted it with a paper tax return:

Transcript

Copy

See Topic 159 for additional information.

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Can I file an amended Form 1040-X electronically?

Answer:

You can file Form 1040-X, Amended U.S. Individual Income Tax Return electronically with tax filing software to amend your Form 1040, 1040-SR, 1040-NR, or 1040-SS/PR for the current or two prior tax periods. If amending a prior year return originally filed on paper, then the amended return must also be filed on paper. See Form 1040-X, Amended U.S. Individual Income Tax Return, frequently asked questions for more information. You still have the option to file a paper version of the Form 1040-X and should follow the instructions for preparing and filing the paper form.

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What if I entered the correct account and routing numbers, but the IRS made an error in depositing my refund?

Answer:

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040 (see telephone assistance for hours of operation). Unfortunately, this may result in you receiving a paper check.

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Is there an age limit on claiming my child as a dependent?

Answer:

To claim your child as your dependent, your child must meet either the qualifying child test or the qualifying relative test:

In addition to meeting the qualifying child or qualifying relative test, you can claim that person as a dependent only if these three tests are met:

  1. Dependent taxpayer test
  2. Citizen or resident test, and
  3. Joint return test

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I lost my refund check. How do I get a new one?

Answer:

If you lost your refund check, you should initiate a refund trace:

Your claim for a missing refund is processed one of two ways:

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I received an incorrect Form W-2. My former employer won’t issue me a corrected Form W-2. What should I do?

Answer:

If by the end of February, your Form W-2, Wage and Tax Statement has not been corrected by your employer after you attempted to have your employer or payer issue a corrected form, you can request that an IRS representative initiate a Form W-2 complaint. Call the IRS toll free at 800-829-1040 or make an appointment to visit an IRS taxpayer assistance center (TAC).

Depending on the time of year, the IRS may have federal wage information in the form of a wage transcript. See Topic 159 for more information on how to get a transcript of W-2 information.

When you call the IRS or visit a TAC office, please have the following information available:

If you file your return and attach Form 4852, you’ll need to estimate the wages you earned, taxes withheld, and the period for which you did not receive or received an incorrect Form W-2. You should base the estimate on year-to-date information from your final pay stub, if possible. When filing a Form 4852 instead of a Form W-2, there may be delays processing your refund while we verify the information you gave us.

To help protect your Social Security benefits, keep a copy of Form 4852 until you begin receiving Social Security benefits, just in case there's a question about your work record and/or earnings in a particular year. After September 30 following the date shown on Form 4852 line 4, use a my Social Security online account or contact your local SSA office to verify wages reported by your employer.

If you receive a corrected Form W-2 after you filed your return with Form 4852, and the information differs from the information reported on your return, you must amend your return by filing Form 1040-X, Amended U.S. Individual Income Tax Return.

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